FAQs

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FAQs

We need a soft brush, plenty of baking soda, a small pot, and a little water. You must rub the baking soda on the jewelry, for a few minutes with a soft brush, it can be a toothbrush, when the baking soda turns from white to gray, put the jewelry in a small pot with more bicarbonate, let it work for a few hours and finally add hot water and dry it. Your jewelry will be as good as new!

 

As it is a 24 karat gold film, we recommend that you do not clean or interfere with the surface, as this would prematurely lose the gold plating.

If you need repairs on a piece of jewelry you purchased from Fabio Filigree, please contact us. The warranty covers repairs related to manufacturing defects for up to 5 months from the date of purchase. Shipping costs and duties (if applicable) are the responsibility of the buyer.

Yes, on several occasions we have been asked to customize some jewelry and we have done it, both for companies and individuals, just contact us, send us your request and we will respond as soon as possible.

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